
Selling Your Story in 60 Seconds
Textbook Information
Author(s): Hauge, M.
Publisher: Michael Wiese Productions
Edition: 1st
Required / Optional: OPTIONAL
E-Book Specifications:
Digital Delivery
E-book codes are emailed to you after order payment.
Check your Spam/Junk folders before seeking customer support.
Accessing your e-book:
E-books can be viewed on any web browser (Safari, Edge, Chrome etc.) or on any device that can access/download apps. If you can install an app on your device, you can view your e-book.
Returns Policy
Click here to request a return
Please note that you must sign in using the e-mail address that you provided at checkout for the item you wish to return.
Please review our refund policy below BEFORE submitting your request as there are fees associated with certain types of returns.
PRINT BOOK AND MERCHANDISE RETURNS:
|
RESTOCKING FEE? | CAN I RETURN IT? |
0-14 DAYS AFTER DELIVERY | NO | YES, FOR A REFUND |
15-30 DAYS AFTER DELIVERY | YES - 20% | YES, FOR A REFUND (MINUS RESTOCKING FEE) |
30+ DAYS AFTER DELIVERY | YES - 20% | MAYBE, DEPENDS ON ITEM - ONLY STORE CREDIT - NO REFUND. |
E-BOOK RETURNS (does not include coursepacks or IT Labs - see #9 & #10 below):
|
RESTOCKING FEE? | CAN I RETURN IT? |
0-24 HOURS FROM TIME OF PURCHASE | NO | YES, FOR A REFUND |
0-14 DAYS FROM DATE OF PURCHASE | YES - 20% | YES, FOR A REFUND (MINUS RESTOCKING FEE) |
15+ DAYS FROM DATE OF PURCHASE | X | NO - NON-RETURNABLE. NO EXCEPTIONS |
OUR RETURNS POLICY
1. ANY RETURNED ITEMS MUST BE IN PERFECT RESALABLE CONDITION. Returned items that are damaged, marked up, torn, mutilated or unsaleable will be non-refundable and refused.
2. Books containing software or shrinkwrapped textbook packages as well as software and e-books CANNOT be returned if the item has been opened/downloaded/accessed or tampered with. No exceptions.
3. Shrinkwrapped or software items that have been opened are NON RETURNABLE.
4. SHIPPING CHARGES ARE NON-REFUNDABLE. NO EXCEPTIONS.
5. Shipping costs for returning merchandise/books must be paid for by the customer. Items that are unclaimed or refused (Returned to Sender) will be charged a $20.00 returns shipping fee.
6. ANY UNAUTHORIZED RETURNS WILL BE SHIPPED BACK TO SENDER OR WILL BE CHARGED A 20% RESTOCKING FEE. PLEASE REQUEST PERMISSION BEFORE RETURNING YOUR ITEMS.
7. Books lost or received in damaged condition can be replaced or refunded. Please contact customer service for damaged/lost shipments - please note that missing items and/or damage claims must be made within 7 days of receipt.
8. We can only refund the payment method used in the original purchase.
9. Coursepacks and .pdf downloads are NON-RETURNABLE.
10. MyIT Labs, MindTap and Pearson eTexts are NON-RETURNABLE.
E-Book Features
E-Book Rental Periods
- Non-Expiring: E-book expires in 365 days unless you download the item locally to your device.
- 180 days: E-book expires 180 days from the redemption date.
- 360 days: E-book expires 360 days from the redemption date.
The rental period begins on the day your e-book code is redeemed.
You are licensing a digital product for a set duration, you do not own it. Durations are set forth in the product description, with "Non-Expiring" typically meaning five (5) years of online access and permanent download to a supported device.
E-Books can be used with the following devices:
- Windows OS - like a desktop PC
- MAC OS X - like a Mac computer
- iOS App - like an iPhone or iPad
- Android App - like a Samsung/Google device
- Online - through a web browser
You can print pages from your e-book. Print limits are set by the publisher. The limits can vary from 2 pages at a time to a chapter at a time.
Cut/Copy/Paste
Easily copy/paste text passages for homework and papers. Some publishers limit the amount you can cut and paste.
Notes and Highlights
You can highlight text and add notes to highlighted passages. Your notes and highlights can be exported to a .pdf as a handy study guide from Bookshelf Online.
Read Aloud
Download the iOS and/or Android app to have your textbooks read aloud to you. The Bookshelf application has the ability to use the built in Text to Speech function in Windows/Mac to have your books read aloud to you.
Offline Access
To have access offline, you must download the free app. E-books can be downloaded on up to 2 computers and 2 mobile devices at a time. Click here to download the app.
The app can be downloaded onto the following devices.
- Windows 7/8/10/11
- Mac OS X (10.9+)
- iOS
- Android
- Kindle Fire
- Chromebook
E-Book Format
There are two types of e-books Reflowable Text and Fixed Layout.
Reflowable Textbook (EPUB)
Reflowable textbooks do not maintain the layout of a traditional bound book. The text is responsive, so the font size can be easily adjusted no matter the size of the screen.
Fixed Layout (PDF)
The fixed layout textbook maintains the look and feel of a bound book—the text is fixed and the screen size determines the size of the text.
Our e-books are all in Reflowable Text format except when that format is unavailable.
Please note that our e-books can only be viewed through a web browser or the free app. You will be unable to open the text in Adobe nor on standard e-reader interfaces.
E-Book Support
If you require assistance with your e-book, please contact the e-book support team by clicking here.
Date of E-mail Request
|
Restocking Fee?
|
Can I Return It?
|
0-24 hours from time of purchase
|
No
|
Yes, for a refund
|
1-14 days from time of purchase
|
Yes – 20%
|
Yes, for a refund (minus a 20% restocking fee)
|
15+ days from time of purchase
|
x
|
No. Non-returnable. No exceptions.
|