Your code and access instructions will be transmitted via e-mail between 9-4 EST Monday - Friday. If your order is placed outside of business hours your code activation e-mail will be sent first thing on the next business day.
E-Book Rental Periods
- Non-Expiring: E-book expires in 365 days unless you download the item locally to your device. Once downloaded, you own it in perpetuity.
- 180 days: E-book expires 180 days from the redemption date.
- 360 days: E-book expires 360 days from the redemption date.
The rental period begins on the day of your e-book code is redeemed.
E-Book can be used with the following devices:
- Windows OS - like a desktop PC
- MAC OS X - like a Mac computer
- iOS App - like an iPhone or iPad
- Android App - like a Samsung/Google device
- Online - through a web browser
You can print pages from your e-book. Print limits are set by the publisher. The limits can vary from 2 pages at a time to a chapter at a time.
Easily copy/paste text passages for homework and papers. Some publishers limit the amount you can cut and paste.
Notes and Highlights
You can highlight text and add notes to highlighted passages. Your notes and highlights can be exported to a .pdf as a handy study guide from Bookshelf Online.
Download the iOS and/or Android app to have your textbooks read aloud to you. The Bookshelf application has the ability to use the built in Text to Speech function in Windows/Mac to have your books read aloud to you.
To have access offline, you must download the free app. E-books can be downloaded on up to 2 computers and 2 mobile devices at a time. Click here to download the app.
The app can be downloaded onto the following devices.
- Windows 7/8/10
- Mac OS X (10.9+)
- Kindle Fire
There are two types of e-books Reflowable Text and Fixed Layout.
Reflowable Textbook (EPUB)
Reflowable textbooks do not maintain the layout of a traditional bound book. The text is responsive, so the font size can be easily adjusted no matter the size of the screen.
Fixed Layout (PDF)
The fixed layout textbook maintains the look and feel of a bound book—the text is fixed and the screen size determines the size of the text.
Our e-books are all in Reflowable Text format except when that format is unavailable.
Please note that our e-books can only be viewed through a web browser or the free app. You will be unable to open the text in Adobe nor on standard e-reader interfaces.
If you require assistance with your e-book, please contact the e-book support team by clicking here.
Date of E-mail Request
Can I Return It?
0-24 hours from time of purchase
Yes, for a refund
1-14 days from time of purchase
Yes – 20%
Yes, for a refund (minus a 20% restocking fee)
15+ days from time of purchase
No. Non-returnable. No exceptions.